TERMS OF SERVICE

OVERVIEW

This website is operated by Chaotic Cosmetics. Throughout the site, the terms “we”, “us” and “our” refer to Chaotic Cosmetics offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ONLINE STORE TERMS AND CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SHIPPING, DELIVERY AND RETURNS

Getting you your order as soon as possible is something we strive for but please allow 3-5 Business Days for processing (Cosmetics) and 5-10 Business Days for your package to be shipped from date of order. If you need something by a specific date please contact us personally beforehand to make a note and make sure it is available for faster shipping.

RETURN & EXCHANGE POLICY

  • We are here to help in case you are not satisfied with your purchase.

  • We do NOT accept refunds on cosmetics. (Sanitary purposes)

  • Note: The initial shipping costs incurred by the buyer will not be refunded.

  • If you wish to exchange, The item must be unused, unopened and in the SAME condition it was shipped. 

  • You must include your name, and order number in exchange package.

  • Email us at chaoticcosmetics@yahoo.com. Please give us your name, order number, and explanation as to why you want to exchange your purchase.

  • For your protection, we recommend using a traceable method of shipment.

  • Mail your return to: CONTACT SHOP OWNER FOR ADDRESS

  • Once we receive your item, we will notify you that we have received your exchange item and send the new item in exchange.

  • Chaotic Cosmetics is not responsible and will not refund for theft, lost or stolen packages, or packages damaged during shipping.

  • NOTE: We ship each product upon completion. If you ordered multiple products and only receive a partial order the rest will follow shortly thereafter. 

 

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

NEON PIGMENTS DISCLOSURE 

The FDA does not approve of neon or UV reactive pigments, Although most are approved in the UK for cosmetic use. But in the USA because they have not been thoroughly tested. I personally have tested ALL of my neon pigments on myself, and have used them with no problems or reactions to the skin.  Cosmetic products DO NOT need FDA approval to be marketed, However, the FDA leaves it up to the manufacturer to ensure the safety of cosmetic products. NO specific tests are required to show safety, but they state that companies are to make sure that they do whatever testing possible to make sure that cosmetic products are safe on to use on skin.  None of My products are on the FDA's list for prohibited & restricted ingredients.

You can read and follow up on more information on our Pigments if you wish. 

 

ALLERGIES AND PRECAUTIONS

For any additional ALLERGIES, Please follow up with the ingredient list for cosmetic products. For your safety, we do not recommend using these neons around your immediate eye area.(Such as inner water line) WE (Chaotic Cosmetics) ARE NOT responsible for any unsafe applications.  

 

 

GLITTER APPLICATIONS 

 I (Chaotic Cosmetics) make sure that each and every product was hand picked and packaged with my customers in mind.  Each product is also tested by Myself as well as my team. However, the FDA does NOT approve of ANY glitter used for cosmetic use. Even “Cosmetic” grade glitters. Cosmetic glitters use plastics or phthalates, polyester , which the FDA deems unsafe due to unknown risks They haven’t tested it yet. However, companies have gotten around this for years because of the Cosmetic Ingredient Review allowing these plastic glitters for cosmetic use, but the FDA overrules and ignores that information, which is why, legally speaking, no 'cosmetic glitter' is actually cosmetic. Please be CAUTIOUS while handling any glitters for EYE USE. 

We (Chaotic Cosmetics) are not liable for ANY glitters put near the immediate eyes. This disclaimer is meant to explain that each customer needs to take precaution when applying ANY glitter to the immediate eye area. Anything that falls into your eye, can cause irritation To the cornea . We (Chaotic Cosmetics) ARE NOT responsible for how the customer applies the glitters. In this disclaimer, we (Chaotic Cosmetics) explained that glitter used around the eyes is deemed unsafe and, and we (Chaotic Cosmetics) will not be held responsible for improper usage. 

So I (Chaotic Cosmetics) leave the decision completely up to you (My customers). I do however recommend always testing any products on your Arm or wrist before applying to your face. This goes for any glitters and any other cosmetic product! (ESPECIALLY IF YOU HAVE ALLERGIES)

Currently, the FDA does not approve synthetic glitter as a color additive in cosmetics in the US [although it is approved in other countries].  This is because Polyethylene Terephthalate [aka PET, PETE, or Polyester] is basically plastic.  As a business owner, as one who provides products to the public, we have a legal obligation to remain educated about the product we market.  That being said, the FDA has made it clear that Polyethylene Terephthalate is not accepted as a cosmetic additive, but there is no enforcement.  The FDA only states there is an active grace period for the cosmetic industry to respond, but it is discretionary.  They have also not provided information as to how long the grace period has been or will be in effect. I do provide this disclaimer to leave my customers to make their own informed decision based on their own personal needs.  I personally have used the synthetic glitter products I sell, as well as other major and small companies and as of yet, I've not had a problem.  And to the best of my knowledge, there are no reports of harm caused by small particle synthetic glitter, though large particle "craft store" glitter is a different story.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions or additional information about the Terms of Service should be sent to us at Chaoticcosmeticsinfo@yahoo.com