REBUILDING IN PROGRESS

A Message from the Chaotic Cosmetics Team 💖

To our amazing chaotic babes:

We want to take a moment to speak from the heart and be transparent with you.

Over the past year, Chaotic Cosmetics has faced some unexpected challenges behind the scenes. From supply chain issues to personal and business hardships, it’s been a tough season, but we’ve never stopped believing in this brand and the vibrant community that supports it.

We know that some of you have experienced delays with shipping or difficulties reaching our customer service team. For that, we deeply apologize. You deserve the very best, and we’re actively working to rebuild, restructure, and deliver a better experience for every single customer.

We’re currently in the process of improving our customer support system and streamlining our shipping operations so you can receive your packages faster and with better communication every step of the way.

*If you’re currently waiting on an order, we truly thank you for your patience and understanding during this time. Please don’t hesitate to reach out to us directly so we can personally assist you and make sure you’re taken care of.*

This chapter is about growth, healing, and creating something even better than before. We’re so grateful you’re still here with us through it all.

With much pride and love,

The Chaotic Cosmetics Team. <3